Contact Us
Have a question about one of our offshore sportsbook reviews, spotted something that needs updating, or just want to flag feedback on how we rank the likes of Lucky Rebel, Bovada, or BetOnline? Here's how to reach the Offshore Sports Betting Sites team.
How to reach us about our offshore sportsbook coverage
We review and compare offshore sportsbooks that accept US bettors, and we know readers often write in with practical questions rather than general chit-chat — things like "why is this book ranked here," "has this bonus term changed," or "can you double-check this payout claim." You can email us at [email protected] and we aim to get back to you within 48 hours. When you write in, it helps to include:
- The name of the sportsbook your question relates to
- A link or screenshot if you're flagging outdated information (bonus terms, odds, or licensing details change often)
- Whether you're asking about our editorial process or reporting a personal issue with an operator
What we can and can't help with
We're a review and comparison site, not a sportsbook, a payment processor, or a regulator. That distinction matters, so here's a quick guide to what's genuinely useful to send our way versus what needs to go elsewhere.
| Topic | Contact us? | Where it actually needs to go |
|---|---|---|
| Corrections to a review or bonus term | Yes | — |
| Feedback on our ranking methodology | Yes | — |
| A deposit, withdrawal, or account dispute with an operator | No | The sportsbook's own customer support team |
| Verifying a sportsbook's Curaçao, Panama, or Costa Rica license | Limited | The relevant licensing authority's public register |
| Concerns about your own betting habits | No | 1-800-GAMBLER or our Responsible Gambling page |
If you're mid-dispute with a sportsbook — a delayed withdrawal, a frozen account, a bonus that wasn't honored — we can't intervene or guarantee an outcome. Offshore sportsbooks sit outside US state regulation, which means there's no state gaming commission or ombudsman to escalate to the way there would be with a licensed domestic operator. Your first step should always be the book's own support channel, followed by any dispute process the operator publishes.
Why your feedback actually shapes our reviews
Every operator we cover — from Lucky Rebel and BetNow through to smaller names like Xbet and ApuestaHoy — gets reassessed periodically on the same criteria: odds and pricing, market coverage, mobile and app experience, banking options including crypto, payout speed, and customer support responsiveness. Reader reports are one of the few real-world signals we get on how a book performs after sign-up, so if you've had a slow payout, a smooth crypto withdrawal, or a support ticket that went nowhere, that detail is genuinely useful to us and to future readers comparing the same options.
We don't publish individual reader complaints as reviews, and we don't take unverified claims at face value — but patterns across multiple reports do inform how we weigh reliability and trustworthiness in our rankings.
Before you write in, a few things worth checking first
- Read the operator's own terms page for bonus rollover requirements, minimum odds, and withdrawal limits — these vary by promotion and change over time
- Check your own state's stance on offshore betting sites; legality is a grey area that varies, and we can't give you a state-specific legal opinion
- Review our Terms and Conditions if your question relates to how we use or present information on this site
- Visit our About Us page if you want more on how Offshore Sports Betting Sites operates and how we approach reviews
A note on what this site is — and isn't
Offshore Sports Betting Sites is an independent comparison resource. We don't process bets, hold customer funds, or act as an intermediary between you and any sportsbook. The offshore operators we cover are licensed outside the US — typically in jurisdictions like Curaçao, Panama, or Costa Rica — and are not regulated by any US state gaming authority. That means the consumer protections you'd get with a state-licensed domestic book, such as segregated player funds or a formal dispute resolution process, generally don't apply. We say this plainly because it affects how you should treat any account you open, and it's also why we can't act as a go-between if something goes wrong with an operator.
All betting carries the risk of losing money, and with offshore sportsbooks there's an added layer of risk around payout reliability that doesn't exist with regulated books. If gambling stops being enjoyable or starts affecting your finances, relationships, or wellbeing, call 1-800-GAMBLER or visit our Responsible Gambling page for tools and support options. Nothing on this site is intended for anyone under 21, and all content assumes the reader meets the minimum legal age to bet in their jurisdiction.
Send us a message
For anything else — partnership inquiries, corrections, general questions about how we compare offshore sportsbooks, or feedback on this site — email [email protected]. We read every message, even if it takes us a couple of days to reply.